Access Controls
For access emergencies, please contact the University of Memphis Police Department
(UMPD) at 901-678-4357.
About Access Controls
Mission: To protect the University of Memphis community with secure access solutions that foster a safe campus environment and support student success.
The University of Memphis electronic access controls system plays a vital role in supporting the safety and security of our campuses. Through the use of electronic credentials and centralized access scheduling, we ensure buildings and rooms are accessible only by authorized individuals, while remaining responsive to the dynamic needs of the university community.
We provide timely, high-quality service and support. We are responsible for managing electronic access, as well as the installation and maintenance of electronic door mechanisms.
Overview
The Office of Housing and Residential Life is responsible for providing dormitory access to Resident Students. For more information, please visit Housing and Residence Life.
Non-electronic door hardware and physical keys are managed by Facilities Services.
UofM Mobile ID, Smart Cards, Tiger Eat$, Tiger Funds, Meal Plans & Dining, and BAPP are managed by the Campus Card office.
Requesting Electronic Access Installation or Modification
Departments may request installation or modification of access control devices by
reaching out to access@memphis.edu. Requests will be reviewed to ensure compliance with university policies, hardware
specifications, infrastructure compatibility, and funding requirements.
To report non-emergency issues regarding access on campus, or to place an access-related
request, please submit an online service request. Once logged in, click the Software and Applications button. Then click Door Access System.
Contact Information
Operating Hours: Monday – Friday, 8:30 a.m. to 4:30 p.m.
Emergency Phone: 901.678.HELP (4357)
Non-Emergency Phone: 901.678.3440
E-mail: access@memphis.edu